Workplace experience:
Federal, State and Local Government including:
· Consulted on Complaint Handling processes and procedures to a Federal Government Department.
· Employed by Victorian Equal Opportunity Commission as a Senior Manager;
· Employed by and acted as a Consultant to various Local Councils;
· Large Manufacturing organisations acting as a consultant and trainer;
· National and State Service Organisations;
· National and State Sporting organisations including providing consulting services to the Australian Football League and the Victorian Football League; (mediation and training).
· Small Business firms including Accountants and Lawyers.

Consulting Services provided and role fulfilled
· Provision of specialist anti-discrimination advice to Executives, Senior Managers and Staff.
· Provision of customised training in Equal Opportunity Risk Management to all levels of an organisation ranging from Executives and Senior Managers to base grade staff.
· Conduct of workplace mediation and conciliation services with a current resolution rate of 100%.
· Appointed AFL and VFL mediator for breaches of racial and religious vilification rules.
· Policy review and development to minimise the risk of breaches of anti-discrimination legislation.

Specific Qualities and Skills
· High level written and verbal communication skills.
· Experience in recruitment and selection and the development and evaluation of position descriptions.
· Hands on experience in the development and implementation to strategic plans, organisational objectives and performance management.
· The ability to influence change and negotiate with people at all levels within an organisation.
· High level of credibility and seen as a reputable provider of professional advice and value for money service.
· High level research and analytical skills and an accomplished lateral thinker.
· Qualified 'Train the Trainer'.
· Highly experienced and regarded in the area of workplace and sport complaint handling and resolution.
· Accomplished user of Office computer programs.